Return & Refund Policy – VoltChef

Thank you for shopping with VoltChef. Please read our return and refund policy carefully before making a purchase.

No Return Policy

All products sold on the VoltChef website are non-returnable. Once an order has been placed and delivered, we do not accept returns or exchanges for any products.

Refund Policy

Since all products are non-returnable, refunds are generally not provided after delivery.

However, a refund or replacement may be considered only under the following circumstances:

• The product received is damaged during transit

• The wrong product was delivered

• The product received is defective

In such cases, customers must notify us within 48 hours of receiving the order.

Reporting an Issue

If you receive a damaged, defective, or incorrect product, please contact our support team with the following details:

• Order number

• Clear photos of the product and packaging

• A brief description of the issue

Requests submitted after the reporting window may not be eligible for review.

Refund Processing

If your request is approved after verification, a refund or replacement will be processed. Approved refunds will be issued to the original payment method used during purchase.

Refund processing time may vary depending on the payment provider.

Policy Updates

VoltChef reserves the right to update or modify this Return & Refund Policy at any time without prior notice.

For any questions regarding this policy, please contact our support team through the contact details available on our website.