Shipping policy

Shipping Policy – VoltChef

Thank you for shopping with VoltChef. This Shipping Policy explains how orders are processed and delivered when you purchase products from our website.

Order Processing

All orders placed on the VoltChef website are processed after successful payment confirmation. Since all orders are prepaid, processing begins only after the payment has been verified.

Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Time

Once your order has been processed and dispatched, delivery usually takes 10–12 working days, depending on your location and courier service availability.

Please note that delivery timelines are estimates and may vary due to factors such as logistics delays, weather conditions, or high order volumes.

Shipping Charges

Shipping charges, if applicable, will be clearly displayed during the checkout process before you complete your purchase.

Prepaid Orders Only

All orders placed on the VoltChef website are prepaid orders. We currently do not offer Cash on Delivery (COD) as a payment option.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email or message containing tracking details (if available), allowing you to monitor the status of your delivery.

Delivery Issues

If you experience any issues with your delivery or if your order has not arrived within the estimated timeframe, please contact our support team with your order details for assistance.